Cancellation

If you have placed an order that you wish to change or cancel, please contact the Sharp Connect Online Customer Service immediately at 087 945 0319 (8am-5pm Mon-Fri) or send an email to support@sharpconnect.co.za If you wish to cancel your order  and it  has not yet been processed, you will receive a full refund for the value of the amount paid.

Refunds

Once your return is received and inspected, we will send you an email to notify you

that we have received your returned item. We will also notify you of the approval or

rejection of your refund.

If you are approved, then your refund will be processed, and a credit will

automatically be applied to your credit card or original method of payment, within a

certain amount of days. 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is

officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please

contact us at support@sharpconnect.co.za.